Urbenia Serveis Immobiliaris in the last three years has became one of the most important estate agencies on the coast of “El Maresme”, a district next to Barcelona.

Two years ago they where working with a old fashion database (Microsoft Access) as a CRM, they had a corporative web page, and their where using an external searcher to find their properties on Internet.

After an analysis, we decided to develope a new CRM in a new flexible platform, CakePHP, we transfered all the data from the Acces and the external databases to a new and centralised MySQL Database.

The features of the new CRM are:

– More functon, such as assessments of visits by customers, personalized property searches according to the role of the staff, etc.

– Real time data on the website.

– Automatic uploading of  images and documents.

– Messaging system between staff.

– Notification system for:

• a fall in property price.
• a change in the property price.
• a property which has not beeing visited in the last two weeks.
• a change in the property state.