Urbenia Serveis Immobiliaris in the last three years has became one of the most important estate agencies on the coast of “El Maresme”, a district next to Barcelona.
Two years ago they where working with a old fashion database (Microsoft Access) as a CRM, they had a corporative web page, and their where using an external searcher to find their properties on Internet.
After an analysis, we decided to develope a new CRM in a new flexible platform, CakePHP, we transfered all the data from the Acces and the external databases to a new and centralised MySQL Database.
The features of the new CRM are:
– More functon, such as assessments of visits by customers, personalized property searches according to the role of the staff, etc.
– Real time data on the website.
– Automatic uploading of images and documents.
– Messaging system between staff.
– Notification system for: